Terms and Conditions for Crumb & Kettle
Welcome to Crumb & Kettle. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Crumb & Kettle's website if you do not accept all of the terms and conditions stated on this page.
1. Definitions
- "Crumb & Kettle," "our," "us," or "we" refers to the company, Crumb & Kettle, located at 315 Piccadilly Circus, London, Greater London, SW1Y 4UQ, UK.
- "Service" refers to the services provided by Crumb & Kettle, including but not limited to baking and confectionery production, custom cake design, catering for events, retail sales of baked goods, coffee and tea service, and use of our online platform.
- "Website" refers to our online platform accessible by you.
- "User," "You," or "Your" refers to the individual accessing or using our Service.
2. Acceptance of Terms
By accessing and using our website and services, you signify your unreserved acceptance of these Terms and Conditions. If you do not agree to these terms, please do not use our Service.
3. Service Description
Crumb & Kettle provides a range of culinary services including professional baking and confectionery production, bespoke custom cake design, comprehensive catering services for various events, retail sales of our freshly baked goods, and an excellent coffee and tea service. Our online platform serves as a portal to explore our offerings and engage with our services.
4. Orders and Custom Designs
- All orders, especially custom designs and catering services, require clear communication of specifics and may necessitate a deposit as agreed upon at the time of order confirmation.
- Cancellations for custom orders and catering must be made within a specified timeframe, otherwise, cancellation fees may apply. Details will be provided upon order placement.
- While we strive for perfection, slight variations in color and design may occur for custom cakes and baked goods due to the handmade nature of our products.
5. Retail Sales
Baked goods and beverages purchased in our retail establishment are for immediate consumption or take-away. We cannot guarantee the freshness or quality of products beyond our recommended storage guidelines.
6. Pricing and Payment
- Prices for our products and services are subject to change without prior notice.
- Payment methods accepted will be clearly displayed at our premises or on our online platform. All payments must be made in GBP.
7. Allergens and Dietary Information
Crumb & Kettle works with nuts, dairy, gluten, and other common allergens in our kitchen. While we take precautions, we cannot guarantee that any product is entirely free of allergens. Please inform our staff of any allergies or dietary requirements when placing an order. We are not liable for any adverse reactions due to undisclosed allergies.
8. Intellectual Property
The content, design, and intellectual property on our website, including but not limited to text, graphics, logos, images, and culinary creations, are the property of Crumb & Kettle and are protected by applicable intellectual property laws. Reproduction in whole or in part is prohibited without our express written consent.
9. Limitation of Liability
Crumb & Kettle will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use our Service or website, or any errors or omissions in the content. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
11. Changes to Terms and Conditions
Crumb & Kettle reserves the right to revise these terms and conditions at any time as it sees fit, and by using this website you are expected to review these Terms on a regular basis.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Crumb & Kettle
315 Piccadilly Circus
London, Greater London, SW1Y 4UQ
UK